Having been involved in a lot of well-intentioned innovation and change initiatives in industry, government and small businesses, Dave Gray noticed that people have an astonishing a...
Show More
Having been involved in a lot of well-intentioned innovation and change initiatives in industry, government and small businesses, Dave Gray noticed that people have an astonishing ability to miscommunicate and misunderstand one another, and often work at cross-purposes to the very things they are trying to accomplish.
