Great blog post today about what happened when Google stopped caring for its users:

Must read. “Google has 175,000+ capable and well-compensated employees who get very little done quarter over quarter, year over year. Like mice, they are trapped in a maze of approvals, launch processes, legal reviews, performance reviews, exec reviews,

My nightmare in life is to build a successful company that becomes lame. @pravse wrote an incredible post on problems at Google. Some high level notes: 1.Not customer focus but process/“scale” focused 2.Stated culture+mission does not match what