There is nerd pandemonium all around us. James, our recently promoted VP of Engineering, just climbed the desk at a nearby cubicle, screaming: “Guys, if we can’t get this key the right way, we gotta start brute-forcing it ASAP!” It’s gallows humor – he knows very well that brute-forcing such a key will take millions of years, and it’s already 6am on the East Coast – the first of many “Why is PayPal down today?” articles is undoubtedly going to hit CNET shortly. Our single-story cubicle-maze office is buzzing with nervous activity of PayPalians who know they can’t help but want to do something anyway. I poke my head up above the cubicle wall to catch a glimpse of someone trying to stay inside a giant otherwise empty recycling bin on wheels while a couple of Senior Software Engineers are attempting to accelerate the bin up to dangerous speeds in the front lobby. I lower my head and try to stay focused. “Let’s try it again, this time with three different people” is the best idea I can come up with, even though I am quite sure it will not work.