Shopify's Support Team started operating remotely in 2014. Trust has been at the core of the Team's remote strategy from the beginning, giving Support unique agility to adapt to Shopify's remarkable growth.

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How do you build trust within a company that is growing fast in a remote work environment? Read this report by @catbulgarella, who leads @EthicalSystems long running project with @shopify. They've done it well.