Wall Street Journal Business Bestseller A Financial Times Business Book of the Month Named by The Washington Post as One of the 11 Leadership Books to Read in 2018
From the New York Times bestselling coauthor of Great by Choice comes an authoritative, practical guide to individual performance—based on analysis from an exhaustive, groundbreaking study.
Why do some people perform better at work than others? This deceptively simple question continues to confound professionals in all sectors of the workforce. Now, after a unique, five-year study of more than 5,000 managers and employees, Morten Hansen reveals the answers in his “Seven Work Smarter Practices” that can be applied by anyone looking to maximize their time and performance.
Each of Hansen’s seven practices is highlighted by inspiring stories from individuals in his comprehensive study. You’ll meet a high school principal who engineered a dramatic turnaround of his failing high school; a rural Indian farmer determined to establish a better way of life for women in his village; and a sushi chef, whose simple preparation has led to his restaurant (tucked away under a Tokyo subway station underpass) being awarded the maximum of three Michelin stars. Hansen also explains how the way Alfred Hitchcock filmed Psycho and the 1911 race to become the first explorer to reach the South Pole both illustrate the use of his seven practices (even before they were identified).
Each chapter contains questions and key insights to allow you to assess your own performance and figure out your work strengths, as well as your weaknesses. Once you understand your individual style, there are mini-quizzes, questionnaires, and clear tips to assist you focus on a strategy to become a more productive worker. Extensive, accessible, and friendly, Great at Work will help you achieve more by working less, backed by unprecedented statistical analysis.
Disappointing. There is nothing wrong with the book's main thesis that we should "work less, then obsess". In other words, do fewer things but focus more on doing them well. Can't argue with that. There are six other principles including such obvious nuggets as "work smarter, not harder".
The problem is how the book justifies this point of view. Most of the book is argument by anecdote. Person X did this and it worked out ... therefore we should all do this. That's hardly a strong argument as the examples are all hand-picked to prove the author's arguments.
The book is also based on research (a survey) which seems flaky. People were asked to rate their performance and the performance of their bosses and employees. Then they were asked to say how well they, their bosses and employees exhibited a range of skills and behaviours. The problem is that the only positive skills and behaviours in the survey were the ones that the author was advocating. So inevitably there was a high correlation between high performance and these skills or behaviours.
That isn't science. It's snake oil salesmanship.
The book also misquotes Malcolm Gladwell's Outliers. Hansen argues that Gladwell was wrong to say that 10,000 hours of practice is what it takes to excel at something. Instead, Hansen says (quite rightly) that it needs to be good practice. The problem is that Gladwell says exactly the same thing. This makes me wonder whether Hansen had read Outliers or was deliberately misrepresenting it. Either way, it didn't give this book much credibility.
Two stars (three on Amazon). There is nothing wrong with this book, but it doesn't say much that is new and hasn't been said much better before.
If you attend 45% less meetings, you will be 74% more effective. There's all sorts of "real numbers" and stats like this in the book and I call BS. What does it even mean to be great at work? I think there are a lot of great tips in here that are pretty obvious--my personal favorites are do less and then obsess and don't follow your passion. But the book sells itself as scientifically rigorous when it's just a nice self-help that is fairly obvious. I would actually recommend Essentialism, which basically said the same thing. The rule there was one I still follow: If it's not a hell yes, then it's a no.
As business books go, this is a good one. Morten T. Hansen's Great at Work is an attempt to explain how high-performers outdo their peers and deliver higher-quality work. The essential teaching of the book is that such performers "do less, then obsess": That is, they are very good at prioritizing, focusing on the top one to three things -- then they really bear down on those things to the exclusion of everything else. There's a lot more going on, but I think almost anyone would appreciate reading his chapter two, where he explains this idea in great detail. I was just looking over my own work goals for the coming year, and based on this book, I don't think I have enough focus. I have not created challenges for myself that will allow me to "do less, then obsess" and truly succeed at the genuinely most important things. I need to declutter my work for the coming year.
Chapter 4 provides guidance on how to discover your high-value work so that you can "do less, then obsess." The later chapters expand outward regarding how you get buy-in from others in your organization, how you unite passion and purpose, and, finally, how you can use the ideas from the book to better balance your work/life conundrum. All the way through, due attention is paid to have the claims sometimes need adjustment according to gender.
In GREAT AT WORK, Professor Morten Hansen reveals the results of his extensive research study, which began in 2011, and examined the activity of 5,000 workers. The author was trying to figure out exactly which factors contributed to one being an especially superior worker. The researchers whittled down the factors to just seven "Smart Practices." These seven factors, as a whole explained about 2/3 of what makes someone really effective.
The biggest factor leading to superior performance is called "Do Less, then Obsess." Great performers figure out what to NOT do. This means "Shaving away unnecessary tasks" like meetings, procedures, and useless metrics.
Perhaps my favorite section is the large chapter on the "Learning Loop." Here's the key: Spend a little time each day improving your skills. To not be overwhelmed, just "pick one and only one skill at a time to develop it." The author mentions the "10,000 hour" rule (popularized in Outliers by Malcolm Gladwell), but cautions the reader that it's not just practice of any time--it must be deliberative, focused practice.
Along with the research findings, the book includes lots of anecdotes of people who (mostly) exemplified the desired traits--but not all the stories are good ones. There is one especially sad account of one man who wanted to live his dream, but ended up losing all his money.
So all in all, I found GREAT AT WORK to be a valuable book, with lots of practical findings. I was especially interested to find that the current management fad of "collaboration" tends to reduce the effectiveness of superior employees.
The author does something really smart in this book--he includes the key points at the end of each chapter. This makes it really easy for the reader to review the main points. Professor Hansen labels the dumb idea the "Work Harder Convention," and his good ideas the "Work Smarter Perspective."
A surprisingly sane account by a BCG alumnus and an academic on how to get work to be healthier and more productive.
Basically: the 'work not 12 hrs a day but using your head', principle. Supplied with sane storytelling, nice academic research bells and whistles, large statistical pool and a nice self-review of methods used (incl. their up and downsides).
Very clear writing. Rational line of thinking. Good text structuring. Well thought-out considerations. Lots of good logic (which is rarer than one would want to think).
What's not to like about this goodness?
🐅✁✃✁✃✁✃ 🐅Takeouts:🐅 🐅✁✃✁✃✁✃ 🐅Continuous learning. 🐅Loops at work. Opportunities For Improvement. 🐅10 000 hrs of practice is just one of the ways to go about learning new things. Loops can shorten that time period significantly. 🐅Doing less but better. 🐅Passion needs to go w/o self-harm. 🐅Dreams should be followed with due caution and diligence. 🐅Small drivers of big results. 🐅Being not just SMART but smart. 🐅Asking questions is the way to go. Stupid questions rule! 'What if' ones as well!
Morten T. Hansen 2018 book Great at Work: How Top Performers Do Less, Work Better, and Achieve More reminded me in many respects of Angela Duckworth's Grit and Carol Dweck's Mindset, both of which he references, although the title is more directly self-explanatory and the focus is very much on the world of work.
He develops seven rules (and yes he admits - 'it always seems to be 7 doesn't it') for high performers, based on a detailed study of 5000 people. There are the usual anecdotes in the book, but it is backed up by statistics, and (unusually and pleasingly for a book of this nature) statistics that feel robust, are explained in detail in an appendix and where he acknowledges and addresses the potential limitations of his methods.
Of personal takeaways, his advice to match passion and purpose certainly resonated with my professional life, and it was interesting to see him take the well-documented (see e.g. Grit) concept of 'deliberate practice', which has been drawn from observations on world class sportspeople, musicians, and adapt it much more practically for a work environment, suggesting taking just 15 minutes a day to put the idea into practice.
If one had a criticism it would be, oddly, that the book is too comprehensive - 7 ideas, all of which are quite fundamental, doesn't lead to one easy takeaway and can be hard to put into practice, particularly when there are other books and concepts as well. But given the key link in all 7 of Hansen's practices is to focus on what is important to you, the reader is well advised to pick one of the areas to study and try to implement - do less, then obsess, as Hansen says.
A few gems buried amongst the plethora of slice of life examples that were all too easy to skip by page 50. Like almost all "business" books this one would have been a better long essay than a book.
If you want to get the gems and avoid the silt - jump to the concise summaries at the end of each chapter, and if they excite you, go back and skim that chapter. You'll get 80% of the books value by just reading the summaries. And they are worth it.
This is a fairly useful book. I picked it up as I started my first job to be able to get better on managing work. Most insights from the book are derived from a fairly generalised and large survey of workers in the United States. These derivations are also quite practical to be put to use in daily life and helps you anticipate outcomes of organisational decisions and decide how to participate.
One of my favourite parts of the book was about collaboration: who stands to gain in a collaboration and therefore whether you should take part or not, how to measure a collaboration: by goals, not activities, that collaboration for the sake of collaboration is useless. Another lesson I liked was "Do less, then obsess". It emphasised on the 80-20 rule, on identifying and accomplishing work that is most rewarding, and cutting out waste by focusing. A great read for anyone at their first job!
Hansen undertook a 5 year study to find out what makes top performance at work. He's also worked with Jim Collins on his follow up to Good to Great, so Hansen has credibility.
While he frames his 7 keys to performing better as a challenge to the conventional wisdom, the ideas have been around. But those ideas have not been wrapped up together and do not have the credibility of Hansen's study.
The first and most important key - work less, then obsess. Hansen gives the example of the 91 year old three star sushi chef who only makes 20 types of sushi in a restaurant with no bathroom underneath the stairs to the subway. The chef's singular focus on perfecting sushi earned him three Michelin stars not the decor. He also leads this chapter with the story of the team that first reached the south pole and survived, they had less money and less modes of transportation than the better financed team. But since they had fewer resources they focused on getting the best dogs and only sled dogs. The other team was spread thin and had coordination issues - those are the problems with doing too much. Most people who read Hansen do too much.
Ryan Holiday in Perennial Best Seller encourages a draw-down period and a singular focus. Cal Newport does as well in Deep Work. These books lack Hansen' study and seem to rely on anecdotes. The authors seem armaturist compared to Hansen.
Second, the next step after doing less is to redesign your job to focus on providing value rather than goals. SMART goals have come under criticism for leading people to focus on the the wrong the things. The Tyranny of Metrics by Jerry Mueller also brings this up - people measuring the wrong things just because they can be measured.
Third is your learning loop. This could be my favorite chapter because I already took the idea of using a feedback loop from product management in agile development and applied it to work in my own LinkedIn post https://www.linkedin.com/pulse/you-jo...
Fourth is passion and purpose. Hansen is right that following your passion is terrible advice. He advocates linking it with purpose - providing value. A lot this too is simply rethinking a job to see the greater good that it achieves. Every job helps someone - start with that and then make it bigger. You are helping a bigger goal that that person. What Hansen misses Cal Newport add in his So Good They Can't Ignore you book - you need to have already practiced the skills to go along with passion and purpose.
The next three keys focus on working together. I found these less helpful although there is a general idea that we work together too much in some cases.
Fifth is Forceful Champions. People inside and outside an organization do not make decisions rationally - see Scott Adams' Win Bigly or Robert Cialdini's Influence and Pre-suasion. Hansen encourages appealing to emotions because facts and reason don't work. Cialdini's work is more about selling outside the company, bringing the same tactics inside is tougher. I know that it can be done, but you risk everyone hating you. With customers it's different because you don't have to see them everyday and they know they are being sold. Long term these transactional tactics hurt relationships ,the people you have to work with are not going to like it. It is successful and they will like you less because of your success and tactics. Hansen doesn't acknowledge that as a cost of getting ahead.
Sixth is Fight and Unite, Hansen states we have too many meetings, true, because people are unprepared, true, or don't pay attention, true. People are afraid to differ, true, or if they do it becomes personal, all too true. Hansen gives some suggestions for encouraging vigorous debate and then uniting behind the final outcome. This is what successful companies do.
Seventh is the two sins of collaboration - under and over collaboration. Go back to focusing on value to find the Goldie locks.
Putting all seven ideas together, supporting them with data and anecdotes, and writing in an easy to read manner make this a five star book. I read it over the course of one day. Seven is the magic number, this a more practical and modern 7 Habits of Highly Effective people, which is just what the author was going for.
Really useful tips. This book both reassured me that the majority of my work habits are fundamentally good and helped me identify ways to improve my work life (and sanity!). Recommended.
This was a good read. On page 198 the definition of burn-out made me sit up and shake my head. I thoroughly enjoyed the re-worked twin ideas of passion and purpose. In particular, the notion that there are many different kinds of professional passion (achievement, creative, people, learning, and competence). Finally, I personally could benefit from the practice of "do less and then obsess.". Enjoy!
چند نکتهٔ کوتاه قبل از صحبت (کوتاه) در مورد این کتاب.
این نوع از کتابها عمدتاً در قفسههای کسبوکار طبقهبندی میشوند. معمولاً وقتی نویسندهها پیشینهٔ روانشناسی یا روزنامهنگاری داشته باشند، در بخش موفقیت و بهبود امور شخصی (self improvement) قرار میگیرند. طیف این کتابها مانند داستان وسیع است و همانگونه که مثلاً در داستان از فهیمه رحیمی تا صادق هدایت همه داستان حساب میشوند، اینجا هم از «قورباغه را قورت بده» تا «تفکر سریع و کند» در این طیف میگنجند. متأسفانه این کتابها از اغراق یا سادهسازی بیش از اندازهٔ مفاهیم خالی نیستند. بعضی مواقع چیزی جز اغراق در آنها یافت نمیشود و گاهی قابل تحملند. تجربهٔ شخصی من این است که وقتی نویسندهها استاد دانشگاه در یکی از سه زمینهٔ کسبوکار، روانشناسی و آموزش باشند، وضع اندکی بهتر است. این کتابها در غرب طرفدار دارند چرا که در غرب بیشتر افراد اکثر سرمایهٔ زندگیشان در کار و موفقیت شغلی است. خانواده به معنای سنتیاش و هیئتهای مذهبی آنقدری در برچسب موفق بودن یا نبودن تأثیر ندارد. از سوی دیگر، اضطراب و عدم امنیت شغلی در غرب بیداد میکند. اقتصاد پویاست و همین پویایی زیاد باعث اضطراب میشود. مثلاً به طور متوسط میزان ماندگاری هر برنامهنویس در یک شرکت سیلیکونولی زیر دو سال است. اینها را میگویم تا قبل از هر چیز اعلام کنم بسیاری از آموختههای این کتابها به درد ایران احتمالاً نمیخورد. جنس مشکلات در ایران بیشتر عدم قطعیت به خاطر ایستایی اقتصاد، تورم بالا، و البته اخیراً تحریمهای سنگین است.
برگردیم به خود کتاب که نویسندهاش استاد کسبوکار دانشگاه برکلی است: فرهنگی در آمریکا همگانی است که میگوید زیاد کار کن و به دنبال علاقهات باش. حداقل در شغلهای حرفهای با تخصص پیشرفته این طوری است که خیلیها قید زندگی خانوادگی را میزنند، صبح تا شب کار میکنند که مثلاً فلان ویژگی فلان محصول فلان شرکت را بهبود ببخشند. نه این که اگر این کار را نکنند محتاج نان شب بشوند. مسأله فضای رقابتی و دنیاگراییای است که در آمریکا وجود دارد. حرف این کتاب شاید در همین شعار نهفته باشد: «کم کار کن و در کارت غرق شو» [Do less, then obsess]. مخالفت نویسنده در مورد پی گرفتن هدفها نیز است. او میگوید هدف باید با «ارزشافزایی» هماهنگ باشد. ممکن است هفتهای ۷۰ ساعت کار کنید ولی به اندازهٔ ارزشی که با هفتهای ۴۰ ساعت میشود تولید کرد مفید نباشید. از نگاه دیگر، به قول نویسنده، آدمی مثل پرتقالی است که دیگر از حدی بیشتر قابل چلاندن نیست؛ ذهن انسان تا حدی توانایی فیزیکی ایجاد خلاقیت دارد. بخشهای دیگر کتاب در مورد «ترمیم دانستهها» با یادگیری مکرر، گزینش هوشمندانهٔ کار، پرهیز از انجام دادن همزمان چند کار (مالتی تسکینگ)، و گزینش هوشمندانهٔ همکاری با دیگران (خود همکاری به خودی خود مهم نیست؛ مهم ایجاد ارزش است) است. فصل آخر کتاب به کیفیت زندگی شخصی میپردازد و تأکید میکند که ما نباید موفقیت کار را هدف تنها در نظر بگیریم و سلامتی جسمی و کیفیت روابط خانوادگی را زیر پا بگذاریم.
در نگاه اول شاید این حرفها بدیهی بیاید ولی نیست. آنقدری فضای کار در آمریکا پراضطراب است که افراد ناخودآگاه فردگرا، معمولاً مجرد و تکبعدی میشوند. در مجموع کتابِ خوبی است و در پیوست طولانیاش جزئیات آزمایشاتی که بر اساس آن به نتیجه رسیده است آورده شده است. قاعدتاً نباید به این کتاب به صورت یک کتاب علمی نگاه کرد. هر چه باشد کتابی بازاری است که هر چند وقت یک بار خواندن این نوع از کتابها برای بازنگری فضای حرفهای هر فردی ممکن است مفید باشد.
I preferred this to all the other 'do one thing well' and 'get a great coach' books.
"To work smart means to maximize the value of your work by selecting a few activities and applying intense, targeted effort."
"If using Occam's razor is working smarter you might wonder why more people don't do it. The problem is that we love to keep our options open.....people cling to options even when those options no longer provide no value whatsoever."
"People can achieve their goals and be very productive yet produce zero value. The value equation emphasizes three distinct components: to create great value at work is to create output that benefits others tremendously and is done efficiently with high quality."
Learning loop: discard isolated practice in favor of learning as they work spend a few minutes each day learning rely on informal rapid feedback from peers, reports, bosses take steps to measure the softer skills that permeate the workplace.
"As you craft more purpose and passion into work tr shifting the metric in your mind from hours worked per week to energy per hour. Count the number of hours in a day in which you had high energy. Watch that number rise as you feel more passion and purpose. Watch your output per hour rise as well.."
"People who crave to learn the truth about an issue don't ask leading questions. They ask open ended question in queries that do not convey an opinion or bias."
I appreciated the insight on how working within your passion is not enough to keep you performing well, and neither is working only with purpose. Top performers are at the top because they have a mix of both passion for and purpose to their work that keeps them engaged and thinking creatively. Definitely worth reading and discussions with your colleagues.
The anecdotes are realistic and fit well with the book's tone--i.e., they aren't cheesy like those in many of the landmark business literature (Crucial Conversations, How to Win Friends, and Leadership & Self Deception). There is a decent balance of both female and male experiences, easily making this business advice more relatable and useful. Yet I don't know if I was fully convinced by all of Hansen's conclusions about his study's findings. The study needs more follow-up, particularly how it challenges the traditional 9-5 and the effects on glass ceilings.
Lettlest og velskrevet bok om hva som kjennetegner de som presterer best på arbeidsplassen. Boken tar for seg syv prinsipper/teknikker som alle kan innarbeide for å forbedre egne jobbprestasjoner. Observasjonene er godt forankret i ca. 5000 spørreundersøkelser og intervjuer på tvers av mange bransjer og selskaper.
Jeg kommer lett til å ta i bruk en del av disse teknikkene for å forbedre mine leveranser på jobb.
It is an easy-to-follow, coherent and informative book on how you can excel at work in this digital age regardless of your industry.
It presents seven clear principles that the data shows that if you follow them, it is very likely that you will become one of the best employee and / or manager of your organization.
highly recommended --------------------------
Es un libro fácil de seguir, coherente e informativo sobre cómo puede ser excelente en el trabajo en esta era digital. independientemente de su industria.
presenta siete principios que los datos muestran que si los sigues, es muy probable que te encuentres con los mejores empleados y / o gerentes de tu organización.
This is brilliant! Concrete, understandable, data-backed, and applicable behaviors for me to be more successful in work and life! I greatly look forward to exploring these ideas with colleagues and friends.
The author makes it very accessible with phrases like “passion and purpose” aka p-squared.
I didn’t read much of the final section where the author unpacks their research and statistical methods, but it gives me confidence in the material and is sorry missed from most self-help books.
I haven't finished a non-fiction especially development/self-help book this year so yay me, I finished one! This was recommended to me by my leader when we were talking about how to be more strategic at work because we can really get bogged down by good-to-have things instead of working smart. This had action steps plus clear and specific examples. Unknown to him, I also appreciated the parts of this book that helped me find ways to like work. ;)
Great at Work by Morten Hansen is a book about improving your performance in the workplace. Hansen distills workplace performance into seven elements which, based on his research, have the largest impact on your productivity at work. These are divided into two groups: elements related to how you personally work and elements related to how you work with others. A recurring theme among the elements is focus, narrowing the scope of what you do to target the most important activities of your work. Hansen provides a number of case studies to support his analysis; however, these are the weakest part of the book. Each case study places the worker in a very cut and dry scenario where it is straightforward to identify the issue at hand and respond accordingly. In practice, key decision points in the workplace tend to be highly complex with a number of benefits and drawbacks associated with each potential action. Additionally, one of the largest factors impacting productivity, the availability of resources, is completely omitted throughout the book. Great at Work strives for greatness, but only achieves mediocrity in its execution.
Work smarter, not harder/longer. Easy right? Why would we want to work dumb? This book addresses those questions and provides a framework on how exactly to "work smart"
The seven practices of work smart are: (1) Work scope practice—Select a tiny set of priorities and make huge efforts in those chosen areas (2) Targeting—Focus on creating value, not just reaching preset goals (3) Quality learning—Eschew mindless repetition in favor of better skills practice (4) Inner motivation—Seek roles that match your passion with a strong sense of purpose (5) Advocacy—Shrewdly deploy influence tactics to gain the support of others (6) Rigorous teamwork—Cut back on wasteful team meetings, and make sure that the ones you do attend spark vigorous debate (7) Disciplined collaboration—Carefully pick which cross-unit projects to get involved in, and say no to less productive ones
I would have expected things like leveraging existing assets, automation, and investment in labor-saving skills and tools to be on the list, but perhaps that is all contained in #2.
The bottom line is, if you are working more than 50 hours per week, the joke is on you.
"Do less, then obsess" is catchy and reasonable. What bugs me is the author claims this is "evidence-based" advice. In reality he just did a retrospective survey with somewhat fishy methodology (see other Goodreads reviews). To be evidence-based, he would have had to test this advice going forward with a control group to show that giving people this advice works to improve performance more than standard practices. Nothing of the kind is hinted at.
Wow, there is a lot in this book. Though I read it through once, I can tell I'm going to need to come back to chapters after I've tackled some of the recommendations. In fact, that's a recommendation of the book -- start with one thing, and give it 15 minutes of the day, with careful measurement of your progress and feedback. I also really like the "do less, then obsess" theme suggesting that we need to work smarter, not more, or harder. The book is also full of great examples.
Well researched! Great fundamental tips to integrate into your life. I would highly recommend this to anyone looking to increase their performance habits. A great way to see how to be at your best in both home life and work life.
I would recommend this to anyone who has been employed, is currently employed, or will be employed in the future. It’s fun. It’s accessible. It’s got stories. It’s a quick read AND I learned a ton.
Det er mange gode poenger her. Planen er å umiddelbart ta i bruk de 7 rådene som skal guide meg til en mer suksessfull karriere (og skal man tro bokens siste kapittel, også et mer harmonisk privatliv). Det er bare det at det også er mye jatting i boken, selvskryt (som stanker skit ifølge min bestemor) og evinnelige og trettende eksempler fra det amerikanske arbeidsliv. På slutten skumleste jeg litt, og bommet dermed allerede der på et av rådene - gå inn fullt og helt i de tingene du gjør. Jaja. Heldigvis har alle kapitlene en kjekk oppsummering på slutten med de viktigste poengene.