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348 pages, Hardcover
First published March 4, 2014
"When we are under stress or in conflict we lose skills we normally have, impact others in ways we don't see, are at a loss for positive strategies. We need honest mirrors in these moments, and often that role is played best by those with whom we have the hardest time."Hmm, interesting. Actually they are not suggesting a safe person to mirror you, but someone who you struggle with. I am not ready! I will need to start small, but that is an interesting question. And as someone who has been under too much stress in the last two years, I'm not sure I want to hear the answer. Ha.
Receiving feedback well doesn’t mean you always have to take the feedback. Receiving it well means engaging in the conversation skillfully and making thoughtful choices about whether and how to use the information and what you’re learning. It’s about managing your emotional triggers so that you can take in what the other person is telling you, and being open to seeing yourself in new ways.