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125 pages, Paperback
First published January 1, 1980
People tend to sit where there are most places to sit.
This may not strike you as an intellectual bombshell, and, now that I look back on our study, I wonder why it was not more apparent to us from the beginning...the most attractive fountains, the most striking designs, cannot induce people to come and sit if there is no place to sit.
...an elemental point about good urban spaces: supply creates demand. A good new space builds a new constituency. It stimulates people into new habits -- al fresco lunches -- and provides new paths to and from work, new places to pause. It does all this very quickly. (16)
Plazas are not ideal places for striking up acquaintances, and even on the most sociable of them, there is not much mingling. When strangers are in proximity, the nearest thing to an exchange is what Erving Goffman has called civil inattention. (19)
What attracts people most, it would appear, is other people. If I belabor the point, it is because many urban spaces are being designed as though the opposite were true, and that what people liked best were the places they stay away from. People often do talk along such lines; this is why their responses to questionnaires can be so misleading. How many people would say they like to sit in the middle of a crowd? Instead they speak of getting away from it all, and use terms like "escape," "oasis," "retreat." What people do, however, reveals a different priority. (19)
It's more important, however, that it be socially comfortable. This means choice: sitting up front, in back, to the side, in the sun, in the shade, in groups, off alone. (28)
Benches are artifacts the purpose of which is to punctuate architectural photographs. They're not so good for sitting. (33)
Foot movements are consistent, too. They seem to be a sort of silent language. Often, in a shmoozing group no one will be saying anything. Men stand bound in amiable silence, surveying the passing scene. Then, slowly, rhythmically, one of the men rocks up and down: first on the ball of the foot, then back on the heel. He stops. Another man starts the same movement. Sometimes there are reciprocal gestures. One man makes a half turn to the right. Then, after a rhythmic interval, another responds with a half turn t the left. Some kind of communication seems to be taking place here, but I've never broken the code. (22)
...very tall, free-standing towers can generate tremendous drafts down their sides. This has in no way inhibited the construction of such towers, with the result, predictably, that some spaces are frequently uninhabitable. (44)
Places designed with distrust get what they were looking for and it is in them, ironically, that you will most likely find a wino...it is the empty places they prefer; it is in the empty places that they are conspicuous--almost as if, unconsciously, the design was contrived to make them so.
Fear proves itself. (61)