Redbubble - Shop now
Enjoy fast, free delivery, exclusive deals, and award-winning movies & TV shows.
Buy new:
-24% $24.67
FREE delivery Monday, July 7 on orders shipped by Amazon over $35
Ships from: Amazon.com
Sold by: Amazon.com
$24.67 with 24 percent savings
List Price: $32.50
Get Fast, Free Shipping with Amazon Prime FREE Returns
FREE delivery Monday, July 7 on orders shipped by Amazon over $35
Or Prime members get FREE delivery Saturday, July 5. Order within 4 hrs 18 mins.
In Stock
$$24.67 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$24.67
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from
Amazon.com
Amazon.com
Ships from
Amazon.com
Sold by
Amazon.com
Amazon.com
Sold by
Amazon.com
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
$9.88
Get Fast, Free Shipping with Amazon Prime FREE Returns
This is a used former library book. The item contains all former library stamps, markings, stickers, and sleeves. It may contain minor marks, cuts, or bends. All pages, covers, and dust jackets are intact, if applicable. The cover art may be different than pictured. Books may contain minor underlining, highlighting, and notes. Access codes, CDs, and other bundled media may not be present or usable. Some books contain minor stains and/or discoloration from normal wear and tear. This is a used former library book. The item contains all former library stamps, markings, stickers, and sleeves. It may contain minor marks, cuts, or bends. All pages, covers, and dust jackets are intact, if applicable. The cover art may be different than pictured. Books may contain minor underlining, highlighting, and notes. Access codes, CDs, and other bundled media may not be present or usable. Some books contain minor stains and/or discoloration from normal wear and tear. See less
FREE delivery Tuesday, July 8 on orders shipped by Amazon over $35. Order within 4 hrs 18 mins
Only 1 left in stock - order soon.
$$24.67 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$24.67
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Access codes and supplements are not guaranteed with used items.
Kindle app logo image

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required.

Read instantly on your browser with Kindle for Web.

Using your mobile phone camera - scan the code below and download the Kindle app.

QR code to download the Kindle App

Follow the author

Something went wrong. Please try your request again later.

What You Do Is Who You Are: How to Create Your Business Culture Hardcover – October 29, 2019

4.5 out of 5 stars 1,889 ratings

{"desktop_buybox_group_1":[{"displayPrice":"$24.67","priceAmount":24.67,"currencySymbol":"$","integerValue":"24","decimalSeparator":".","fractionalValue":"67","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"ip0ac2%2BXsxa0FiL0zhNNWQ3jwYcCT7Ky3mDZ%2FSJWr2vnvSTQprXlTNqL5%2FYvQ9QFQLvXU3XrAXTuL8EPJBEPNFerK%2BIVy6TBSS%2BgUrPhjVlce%2FirlN83HwfQx3iq5ZPskrKhyS6MZLImlJD6O7h8LA%3D%3D","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}, {"displayPrice":"$9.88","priceAmount":9.88,"currencySymbol":"$","integerValue":"9","decimalSeparator":".","fractionalValue":"88","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"ip0ac2%2BXsxa0FiL0zhNNWQ3jwYcCT7KylPpQDkLnxvOVYzQXc%2FOpPkj2KJdX3g5U0nItf%2FKoSLVvxyj4Mjxv2zVMO8OGXeI7vRIUpl6TpVl2QY47y6ySGEb%2FpqE86Wn2tHDLYIqHu3xdBH6DK2RmECh2UtLz1Km%2FEn8J%2BvArt4EMAOtn2nD%2BrQPLDkdnj1ZG","locale":"en-US","buyingOptionType":"USED","aapiBuyingOptionIndex":1}]}

Purchase options and add-ons

Ben Horowitz, a leading venture capitalist, modern management expert, and New York Times bestselling author, combines lessons both from history and from modern organizational practice with practical and often surprising advice to help executives build cultures that can weather both good and bad times.

Ben Horowitz has long been fascinated by history, and particularly by how people behave differently than you’d expect. The time and circumstances in which they were raised often shapes them―yet a few leaders have managed to shape their times. In
What You Do Is Who You Are, he turns his attention to a question crucial to every organization: how do you create and sustain the culture you want?

To Horowitz, culture is how a company makes decisions. It is the set of assumptions employees use to resolve everyday problems: should I stay at the Red Roof Inn, or the Four Seasons? Should we discuss the color of this product for five minutes or thirty hours? If culture is not purposeful, it will be an accident or a mistake.

What You Do Is Who You Are explains how to make your culture purposeful by spotlighting four models of leadership and culture-building―the leader of the only successful slave revolt, Haiti’s Toussaint Louverture; the Samurai, who ruled Japan for seven hundred years and shaped modern Japanese culture; Genghis Khan, who built the world’s largest empire; and Shaka Senghor, a man convicted of murder who ran the most formidable prison gang in the yard and ultimately transformed prison culture.

Horowitz connects these leadership examples to modern case-studies, including how Louverture’s cultural techniques were applied (or should have been) by Reed Hastings at Netflix, Travis Kalanick at Uber, and Hillary Clinton, and how Genghis Khan’s vision of cultural inclusiveness has parallels in the work of Don Thompson, the first African-American CEO of McDonalds, and of Maggie Wilderotter, the CEO who led Frontier Communications. Horowitz then offers guidance to help any company understand its own strategy and build a successful culture.

What You Do Is Who You Are is a journey through culture, from ancient to modern. Along the way, it answers a question fundamental to any organization: who are we? How do people talk about us when we’re not around? How do we treat our customers? Are we there for people in a pinch? Can we be trusted?

Who you are is not the values you list on the wall. It’s not what you say in company-wide meeting. It’s not your marketing campaign. It’s not even what you believe. Who you are is what you do. This book aims to help you do the things you need to become the kind of leader you want to be―and others want to follow.

Books with Buzz
Discover the latest buzz-worthy books, from mysteries and romance to humor and nonfiction. Explore more

Frequently bought together

This item: What You Do Is Who You Are: How to Create Your Business Culture
$15.75
Get it Jul 11 - 18
Only 1 left in stock - order soon.
Ships from and sold by MyBooKshelfToYours👉Shipped Worldwide.
+
$16.27
Get it Jul 11 - 17
Only 1 left in stock - order soon.
Ships from and sold by Jj book.
+
$10.20
Get it as soon as Monday, Jul 7
In Stock
Ships from and sold by Amazon.com.
Total price: $00
To see our price, add these items to your cart.
Details
Added to Cart
Some of these items ship sooner than the others.
Choose items to buy together.
Popular Highlights in this book

Editorial Reviews

About the Author

Ben Horowitz is the cofounder and general partner of Andreessen Horowitz, a Silicon Valley–based venture capital firm that invests in entrepreneurs building the next generation of leading technology companies. The firm's investments include Airbnb, GitHub, Facebook, Pinterest, and Twitter. Previously he was cofounder and CEO of Opsware, formerly Loudcloud, which was acquired by Hewlett-Packard for $1.6 billion in 2007. Horowitz writes about his experiences and insights from his career as a computer science student, software engineer, cofounder, CEO, and investor in a blog that is read by nearly ten million people. He has also been featured in the Wall Street Journal, the New York Times, the New Yorker, Fortune, the Economist, and Bloomberg Businessweek, among others. Horowitz lives in the San Francisco Bay Area with his wife, Felicia.



Henry Louis Gates, Jr., is the Alphonse Fletcher University Professor and Director of the Hutchins Center for African and African American Research at Harvard University. An award-winning filmmaker, literary scholar, journalist, cultural critic, and institution builder, Professor Gates has authored or coauthored twenty-two books and created eighteen documentary films, including Finding Your Roots. His six-part PBS documentary, The African Americans: Many Rivers to Cross, earned an Emmy Award for Outstanding Historical Program-Long Form, as well as a Peabody Award, Alfred I. duPont-Columbia University Award, and NAACP Image Award.

Product details

  • Publisher ‏ : ‎ Harper Business
  • Publication date ‏ : ‎ October 29, 2019
  • Language ‏ : ‎ English
  • Print length ‏ : ‎ 288 pages
  • ISBN-10 ‏ : ‎ 0062871331
  • ISBN-13 ‏ : ‎ 978-0062871336
  • Item Weight ‏ : ‎ 2.31 pounds
  • Dimensions ‏ : ‎ 6 x 0.97 x 9 inches
  • Customer Reviews:
    4.5 out of 5 stars 1,889 ratings

About the author

Follow authors to get new release updates, plus improved recommendations.
Ben Horowitz
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.

Ben Horowitz is the cofounder and general partner of Andreessen Horowitz, a Silicon Valley-based venture capital firm that invests in entrepreneurs building the next generation of leading technology companies. The firm's investments include Airbnb, GitHub, Facebook, Pinterest, and Twitter. Previously, he was cofounder and CEO of Opsware, formerly Loudcloud, which was acquired by Hewlett-Packard for $1.6 billion in 2007. Horowitz writes about his experiences and insights from his career as a computer science student, software engineer, cofounder, CEO, and investor in a blog that is read by nearly 10 million people. He has also been featured in the Wall Street Journal, the New York Times, the New Yorker, Fortune, the Economist, and Bloomberg Businessweek, among others. Horowitz lives in the San Francisco Bay Area with his wife Felicia.

Follow him on Twitter @bhorowitz and his blog, www.bhorowitz.com.

Customer reviews

4.5 out of 5 stars
1,889 global ratings

Review this product

Share your thoughts with other customers

Customers say

Customers find the book to be an amazing and fun read that provides an examination of culture with practical advice, making it one of the most important books for managers and leaders. They appreciate the storytelling approach, with one customer noting how the author uses stories to illustrate principles.

Select to learn more

27 customers mention "Readability"27 positive0 negative

Customers find the book highly readable, describing it as an amazing and fun read, with one customer noting it's a must-read for founders.

"It's a good book, the reason it got 4 stars instead of 5 is that Ben (or his co/ghost author?)..." Read more

"...what this book does is lay a solid foundation and then articulate where things go wrong, and impress the art of defining your virtues in such a way..." Read more

"...The result is a riveting read and a brilliant guidebook. I finished the book in a week and I've already recommended it to two of my colleagues." Read more

"I really enjoyed reading this book. It's easy to read and interesting. Kept my attention...." Read more

20 customers mention "Culture"20 positive0 negative

Customers appreciate the book's examination of culture with practical advice and consider it one of the most important books for managers and leaders, noting that culture is the new currency.

"...A solid business read for its unique perspective, historical lessons and practical counsel. Check it out." Read more

"...Shows you different styles, culture and you must achieve the one that fits you or your organization." Read more

"I read this, and think this is one of the most important books for managers and leaders (aspiring and future) to read, together with Grove's "High..." Read more

"...Ben draws from deep historical references and modern examples of how important it is to create a culture of action and “walking the walk”...." Read more

14 customers mention "Storytelling"12 positive2 negative

Customers appreciate the book's storytelling approach, with one review noting how the author uses stories to illustrate principles and provides practical advice on real-world dilemmas.

"...Ben does use stories to illustrates principles, and whether it is accurate or not is not really the point...." Read more

"...The basic premise is that actions are louder than words. The real life and often personal examples Horowitz uses bear out this premise...." Read more

"Ben’s blend of storytelling, anecdotes and guardrails are enjoyable to digest...." Read more

"The book is full of practical advice on real-world dilemmas for build a fit-for-purpose company culture...." Read more

Building Culture as Do or Die Leadership Competency
5 out of 5 stars
Building Culture as Do or Die Leadership Competency
I had a chance to both hear Ben Horowitz discuss his inspiration and aims for the book as well as read the book. What this review is: it is a reflection of the parts of the book that resonated the most to me as CEO of an early stage B2B company. War analogies are HIGHLY relevant in this context. I almost felt like the book was written for me upon reading it. People working in other contexts, especially if their roles do not succeed or fail based on their company's culture, will not get as much out of this book. I did not agree with everything in the book even though I recommend it. Some cultures explored in this book I think are terrible, outdated, hypocritical and won't succeed tomorrow. This book is a buffet, feast what applies to you and leave the rest. There's plenty there. Employees at old and large legacy organizations may also not get as much out of this book. If you must build culture, you will find gems. Biggest lesson: the key is to have practices, virtues, and stories that illustrate them. You have to aggressively cultivate the culture daily. Excerpts from reading & hearing from the author of “What You Do is Who You Are” Ben Horowitz. Great tapestry of leadership lessons from diverse figures in history woven in with examples of culture from the tech sector. -There is no such thing as a perfect culture. At the same time, most cultures are hypocrisies & that’s not how it has to be. It all starts with CEO & C-suite, #board. It only matters what you do & your virtues. -Haitian revolution: How did they scale to 500K when the largest slave revolt in the U.S. was only 500? Answer: leadership -Ghengis Khan was a master of inclusion -You can't adopt someone else's culture. What worked for them probably won't work for you. On why you have to be YOURSELF: "Other people will always have ideas of what you should be, but if you try to integrate all those ideas in a way that's inconsistent with your own beliefs and personality, you will lose your mojo. If you aren't yourself, even you won't follow you.” Hi firm, Andreessen Horowitz measures employee candidates on helpfulness and that’s how they got to 52% female employees. Focus on job criteria. If you need someone who builds relationships, don’t screen for spreadsheet skills for example. Everyone should know exactly why each person is hired.
Thank you for your feedback
Sorry, there was an error
Sorry we couldn't load the review

Top reviews from the United States

  • Reviewed in the United States on December 22, 2019
    It is very hard to write about culture. There are many ways of achieving the same thing, and many very different cultures that will work, depending on the leader and the people inside the business. So to write about culture generally is very hard, but Ben brilliantly achieved this.

    It is sometimes dangerous to retrospectively fit a story to the past to make it seem plausible. Narrative fallacy is the technical term for it. Ben does use stories to illustrates principles, and whether it is accurate or not is not really the point. It is refreshing to read non-conventional stories to illustrate culture, and I suspect the stories will also stand the test of time better (unlike Good to Great, where the examples used were undone by the companies themselves post the book).

    Finally, I loved the (sometimes profane) rap lyrics at the start of every chapter. I could not always understand what the relevance was, but that does not really matter.
  • Reviewed in the United States on April 26, 2020
    Format: KindleVerified Purchase
    Just finished Ben Horowitz's best seller "What You Do Is Who You Are". An examination of culture with practical advice on building the culture you desire.

    The basic premise is that actions are louder than words. The real life and often personal examples Horowitz uses bear out this premise. What makes the book unique and thus compelling is the use of not typical corporate culture re-hashes. There are a few Apple and Amazon examples, but much of the book reflects on leading culture accomplishments such as the Haitian revolution, a prison gang, Genghis Khan and the Samurai code.

    A solid business read for its unique perspective, historical lessons and practical counsel. Check it out.
    One person found this helpful
    Report
  • Reviewed in the United States on November 27, 2023
    Format: KindleVerified Purchase
    If you are planning on beginning a start up, you are a general manager, CEO or a regular mid management you need to read this book. Definitely gives you a broad spectrum of the importance of the impact that culture has in any given organization. Shows you different styles, culture and you must achieve the one that fits you or your organization.
    One person found this helpful
    Report
  • Reviewed in the United States on November 3, 2019
    Format: KindleVerified Purchase
    I read this, and think this is one of the most important books for managers and leaders (aspiring and future) to read, together with Grove's "High Output Management", Horowitz's other book "Hard Thing about Hard Things", and Mintzberg's "Simply Managing".
    But I would say that this book trumps the others, because a culture is what makes an organization tick even if the leaders are not there. As leaders are the stewards and gardeners of the organization culture, this makes this book even more important than the others above.
    16 people found this helpful
    Report
  • Reviewed in the United States on November 22, 2020
    Format: KindleVerified Purchase
    When I came across this book I was thinking my architectural business was losing momentum after a 12 year period where we felt unstoppable. I had to read it twice to begin to understand how making your business culture very explicit and really walking the talk would turn things around. I recommend this reading to all, be it a small start up or a large corporation. It'll always make sense!
  • Reviewed in the United States on November 7, 2019
    Format: HardcoverVerified Purchase
    It's a good book, the reason it got 4 stars instead of 5 is that Ben (or his co/ghost author?) felt compelled to follow that hoary old technique of dredging up a handful of historical figures and projecting traits on to them that allow you to espouse the principles you wish to proclaim.

    Lots of good stuff, just have to mine it out from all the filler
    36 people found this helpful
    Report
  • Reviewed in the United States on January 30, 2020
    Format: KindleVerified Purchase
    The conclusions without the background, or at least with more condensed background would have been sufficient to convey the points.

    Actual scenarios the author experienced were far more interesting then the historical context.

    I also found it odd that the emulated cultures were all quite violent and bereft of compassion. Even the member of the staff referenced was quite brutal to subordinates.

    In his own words, he talked primarily of "wartime [leaders] " . Not the alternative. But that is mostly beside the point. It was just distracting.
    One person found this helpful
    Report
  • Reviewed in the United States on November 29, 2019
    Format: HardcoverVerified Purchase
    Ben’s blend of storytelling, anecdotes and guardrails are enjoyable to digest. There is no one answer around developing the right culture, but what this book does is lay a solid foundation and then articulate where things go wrong, and impress the art of defining your virtues in such a way that they are put into action vs air.. along the way learning more about CEO’s , historic figures (Genghis Khan, Louverture)
    4 people found this helpful
    Report

Top reviews from other countries

Translate all reviews to English
  • carlos hernandez garay
    5.0 out of 5 stars Imprescindible
    Reviewed in Spain on February 24, 2025
    Format: HardcoverVerified Purchase
    Si quieres conocer la importancia de la cultura en una organización y como se crea de abajo arriba hay que empezar por aquí
    Report
  • Gabriel Arcari
    5.0 out of 5 stars A narrativa e exemplos descritos por Horowitz são fantásticos. Gigantesca aula sobre cultura.
    Reviewed in Brazil on November 20, 2019
    Esperei ansiosamente pelo lançamento deste livro. Após ler The Hard Thing About Hard Things, estive no aguardo de um outro livro do Ben Horowitz.
    Em What You Do Is Who You Are, Ben demonstra que domina o assunto de Culturas Corporativas como poucos e inclusive ilustra o tema como vários exemplos históricos, o que agregou muito a narrativa.
    Ao destrinchar como as maiores empresas do mundo adotaram ou deveriam ter adotado estratégias em cultura corporativa, Horowitz escreveu mais um livro que será uma bíblia para amantes de empreendedorismo e startups.
  • Kartikey Gupta
    5.0 out of 5 stars Bice book
    Reviewed in India on May 9, 2023
    Interesting stories on culture building in a organization or like case studies, kind off.
  • C. Chen
    5.0 out of 5 stars Outstanding!
    Reviewed in Canada on January 25, 2023
    Format: HardcoverVerified Purchase
    This book analyzed corporate culture using various examples. What is it, how to implement it, risk/reward, leadership, etc.
    While Hard Thing About Hard Things was good, but nothing exceptional, this book is unique and complets Collins books such as Build to Last and Good to Great. Overall an outstanding work.
  • Terry Brown
    5.0 out of 5 stars what you do IS who you are
    Reviewed in the United Kingdom on June 5, 2022
    The book demonstrates, through the simple title, that “your culture is how your company makes decisions when you’re not there.” That is, as a company, the behaviours we see far outweigh the slogans on the walls. Significant examples from many areas create discussion and exploration of the broad topic.

    For any leaders that doesn’t yet recognise that their behaviours are more than half of the success in their own companies and teams, it is an essential read.