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416 pages, Paperback
First published June 27, 2017
"In general it is not the owner of stage coaches who invent railways."
"Machines can do better"- Human minds: brilliant but buggy."
"The company of the future will have just two employees: A human and a dog. The human's job will be to feed the dog. And, the dog's job will be to keep the human from touching any of the machines." -joke anecdote from the book
"The best way to predict the future is to invent it."
“Uber, the world’s largest taxi company, owns no vehicles,” he wrote. “Facebook, the world’s most popular media owner, creates no content. Alibaba, the most valuable retailer, has no inventory. And Airbnb, the world’s largest accommodation provider, owns no real estate. Similarly, many of the largest hotel companies don’t actually own all the properties that bear their names, opting instead to sign licensing or management agreements with real estate holders. Similarly, many of the largest hotel companies don’t actually own all the properties that bear their names, opting instead to sign licensing or management agreements with real estate holders."
"Alibaba, founded in 1999 by former schoolteacher Jack Ma and seventeen colleagues, acted as an online middleman connecting buyers and sellers. Its most popular sites were the Taobao Marketplace, where individuals and small businesses sold goods to consumers, and Tmall, where larger companies did the same. By the end of 2016, the number of Chinese people using Alibaba’s apps every month was greater than the entire US population."