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224 pages, Paperback
First published January 1, 2016
"If you give people facts without a story, they will explain it within their existing belief system. The best way to promote a new or different belief is not with facts, but with a story."
"The conversation around cookies helps to increase the trust among the people in the team."
“One belief leads to doom loop and the other to the delight loop. Changing stories can change reality”
“When people confuse their beliefs with reality, they get into arguments and conflicts.”
"We construct our beliefs, mostly unconsciously, and thereafter they hold us captive. They can help us focus and make us more effective, but sadly, they also can limit us: they blind us to possibility and subject us to fog, fear, and doubt"
“The obvious is not obvious. It is constructed”
“Most boundaries are convenient fictions.”