Values are deep-seated beliefs that motivate behaviors and determine people's compatibilities with each other. People will fight for their values, & they are likely to fight with people who don't share them. Abilities are ways of thinking and behaving. 1/5
Most people make bad decisions because they are so certain that they’re right that they don’t allow themselves to see the better alternatives that exist.

To see this principle in action, check out this week's Case of the Week:
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